Remote Support

At EZ Hi Tech, we understand that downtime is not an option when it comes to your commercial printing operations. That’s why we offer fast, reliable, and expert remote support to keep your digital printing equipment running smoothly and efficiently.

Why Choose EZ Hi Tech Remote Support?

Let us troubleshoot your issues and quickly determine if they can be fixed remotely.

Our remote support services are designed to address and resolve issues quickly, minimizing disruptions to your workflow. Whether it's troubleshooting software errors, configuring network settings, or diagnosing hardware concerns, our team of experienced technicians is ready to assist.

Benefits of Our Remote Support:

• Quick Resolution: Our experts can remotely access your system to diagnose and fix issues without delay.
• Cost-Effective Solutions: Avoid costly on-site service calls with our efficient remote assistance.
• Expert Guidance: Receive clear, step-by-step instructions for resolving issues or performing maintenance.
• 24/7 Availability: We’re here to support your printing operations whenever you need us.

How It Works

1. Connect With Us: Reach out via phone or email, and our support team will guide you through setting up a remote session.
2. Secure Remote Access: Using secure, industry-standard tools, we’ll access your system to analyze the issue.
3. Diagnose & Resolve: Our experts will troubleshoot and resolve the problem or provide actionable recommendations for further steps.

Supported Devices and Services

Our remote support extends to a wide range of commercial printing solutions, including:

• CTP (Computer to Plate) systems
• Production Inkjet Printers 
• Production Toner Printers
• Digital Presses
• Networking and Software Integration

Get Back to Production in No Time!

At EZ Hi Tech, we’re committed to providing reliable support that keeps your equipment operational and your business on track. For any digital printing equipment-related challenges, trust our remote support team to deliver quick, effective solutions.

Contact us today to schedule a remote support session and experience the EZ Hi Tech difference.